Shopify POS vs. Lightspeed – Comparison of the best retail POS software available for your business in the US

Are you on the hunt for a good POS system for your business in the US? Then it’s a good thing that you stumbled upon this article because today we are going to be talking about two incredible options. Lightspeed and Shopify are two of the best solutions out there, however both of them also have their pros and cons, so make sure to keep reading until the end because we are going to be comparing these two retail POS software options in order to find out what are some of their best features, what the customers think of them and what are some of the things that can be improved.

Shopify

We are going to start with the POS that we believe more people have heard about, and that is Shopify. If you haven’t heard of the Shopify POS but you are involved in ecommerce, then you definitely know about Shopify and you are also already familiar with the fact that it is one of the best solutions in that world. We can safely say that the POS is just as good as everything that the ecommerce solution has to offer and it will be a great addition to your business for many reasons. The first one is that, unlike most POS options out there, Shopify can work for online and brick and mortar stores.

This means that it doesn’t matter what kind of business you have, you can use Shopify POS solution, and because it has the option to work both ways, you will be able to combine a physical and an online business seamlessly. The solution will allow you to take payments on the go, wherever you are and if you only have an online business you will be able to use for pop up shops and similar events in order to promote your business in a more efficient way. Inventory management is one of the key features that you will get, and that is a good thing since inventory is a very difficult part of the business to deal with. Thanks to the fact that Shopify can be run on a mobile device, like an iPad, you will be able to have compete outlook on everything that is happening with your inventory in real time. The system will be able to show you which are your best-selling products, which products don’t sell as well and you can set things up so that you are always notified when you are running low on something.

. Automation is another great feature that you will get, and we can tell you that it will save you a lot of time and trouble. All you will have to do is set the orders to automatically reorder when they reach a certain point, and you will always have all of your products whenever you need them. People mostly really love Shopify in the US, and all over the word, however something that a lot of them complain about is Shopify Payments. This is Shopify’s own payment gateway and unless you want to pay transaction fees, you have to use it. This isn’t always ideal and it will be up to you to decide whether it is something you want to deal with or not.

Lightspeed

Lightspeed is another great retail POS solution that will be a great addition to your business and since it includes over 40 different kinds of sales and inventory reports, we can say that this is the solution that will probably give you the most analytical data for your business. And while analytics are not very fun for the average person, for business owners they are key since they will help you figure out which are your best selling products, what are your profit margins, your losses and more. A kind of report that is pretty special to Lightspeed, and something that most other POS systems don’t offer, is a report on employee performance and this is something that will help you identify your best workers easily. Of course, this will also show you who is not quite up to par, and it is a good way for you to see which employees need a bit more help to learn the system or which of them simply needs a bit more encouragement from you.

 Inventory management is a feature that can also be found here and it will let you order new and re-order extra stock from your existing products all through the retail software that the POS offers and it will also give you the option to combine all of your orders into one single master order, which is something that will help you get the best prices and minimize your losses. You will also be able to create custom orders for customers of your choosing, you will be able to put together gift baskets for your customers, and all of the reports that we spoke about earlier will also help you figure out which are the shopping trends of your most loyal customer base which will help you achieve a more targeted marketing strategy. Another great feature are the ecommerce and omnichannel integrations.

You will have access to Lightspeed eCom which is a robot platform that will allow you to set up an online store which will integrate seamlessly to your existing one in the US. Thanks to this integration you will also be able to sell on Facebook and if you want you can even give your customers the ability to order online and then come and pick up their package in your store. The reviews for Lightspeed are mostly positive, but a complaint that we saw a few times is that loyalty programs and marketing tools are only available through third party integrations and that is something that people would like to see change.

No matter which one of the two retail POS solutions for small businesses you end up going for, we can assure you that you will have made a good choice for your US business. What will make the decision for you are your personal preference and what your business actually needs, but we do hope that this article has helped you out a bit with making that decision easier.

Read more on what is a POS software and how does it work.